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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

For all areas serviced by reputed couriers, the delivery time would be within 2 to 7 business days after the product dispatched.
Click on the Sign-up/Register in link on top of the home page Type in your name & email address Enter password of your choice : confirm the password and you are done.
You’ll not be able to modify the shipping address after you place an order. However, if you have entered the wrong address, you may want to cancel the order (If shipping has been done) and re-order the same product.
You can us via Credit / Debit cards or via UPI & Wallets. We Accept all International cards.
Yes. We provide COD option.
Yes 100% We received payments via Cashfree one of the leading PCI DSS (Payment Card Industry Data Security Standards) compliant payment service providers in India. Our site is SSL (https) protected at payment page. We use world-class encryption technology to securely share information between marumetal and Cashfree.
You will get a confirmation that your payment has been processed successfully. The order status is updated automatically in My Account >> My Orders section on the website. You can login to your account to check the status of your order. You will also get a mail in your registered email id, along with an Email to your registered Email ID confirming the order.
Product will ship within india only.

We cover 100% responsibility for shipping damage. Please take a snap of the damaged product within 3 days from the delivery and email to We will arrange to ship the broken parts or product depending on the case. The parts will be shipped via standard delivery only unless the customer has shopped the product via express delivery.

Email us or Helpline / Whatsapp : +91 8689938828

1. Failed transactions are normally rolled back within 7 business days. The time taken can vary from bank to bank. Please check with your bank for more details. 2. If the transaction is successful and the money has been debited from your account we will initiate a refund within 2 business days of your request.

Email us

Helpline / Whatsapp : +91 8689938828

If you need to swap an item

Returns and Exchanges

We have a 7 days return policy for our all products. For any order related queries, to return your order – Please email us at

Replace product within 7 Days.

Free shipping for all orders

Free Shipping

Free shipping across India on all orders

Easy 7 days returns

7 days money back guarantee

Payment Method

Secure System

Customer Support

10AM To 7PM