Our refund and returns policy lasts 7 days. If 7 days have passed since your order has been delivered to you, we can’t offer you a full refund or exchange except in certain cases.
To be eligible for a return, the item must not be damaged by you and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds might be granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our fault
- Any item that is returned more than 7 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an message and we will help you.
To return your product, you should write to us.
YAs far as possible, we will try to arrange the pickup for return from your place. In case it is not possible, we would request you to send the courier to our given address during our communication.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at wa.me/918689938828 through Whatsapp for questions related to refunds and returns.